Privacy Policy
‍INSPIRE values and respects the privacy of the people we deal with. INSPIRE is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and other applicable privacy laws and regulations. This Privacy Policy describes how we collect, hold, use and disclose your personal information, and how we maintain its quality and security.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. This includes information that personally identifies you either directly (e.g. your name) or indirectly.

What personal information do we collect?

The personal information we collect depends on your interactions with us. It may include:
Name
Mailing or street address
Date of birth
Email address
Phone number

Under certain circumstances, INSPIRE may collect sensitive information, such as racial or ethnic origin, political opinions, religious beliefs, health information or criminal record. We only collect this with your consent, where necessary, or as required by law.

You may choose to remain anonymous or use a pseudonym when interacting with us. However, this may limit our ability to provide services or respond to requests.

How do we collect your personal information?

We collect information directly from you when you:
Call or meet with us
Use our website or contact forms
Participate in surveys
Attend an INSPIRE event

Subscribe to our communications
Apply for employment or engagement opportunities
We may also collect information from publicly available sources or third-party platforms (such as social media) to help tailor our content and services.

How do we use your personal information?
We use personal information to:
Provide services or information you request
Improve our offerings and personalise your experience
Conduct marketing and research
Support administrative and operational needs
Disclosure of personal information to third parties
We may disclose personal information to third parties in ways you would reasonably expect, such as:
IT and data service providers
Marketing partners
Professional advisors (e.g. legal, accounting)
Transfer of personal information overseas

Some service providers may be located outside Australia, including in North America and Asia. We take reasonable steps to ensure your personal information is handled in a manner consistent with Australian privacy laws. We will only disclose information overseas if:

You have provided consent
The recipient is subject to enforceable privacy obligations
The disclosure is required or authorised by Australian law or court order

How do we protect your personal information?

INSPIRE takes reasonable steps to protect your information, including:
Secure physical storage of files and records
Access controls to ensure only authorised personnel can access data
Cybersecurity measures such as firewalls and antivirus software
Online activity

‍Cookies
The INSPIRE website uses cookies to enhance your experience. Cookies allow us to recognise returning visitors and improve site functionality. We do not use cookies to personally identify individuals.You can disable cookies in your browser settings; however, some features of the website may not function as intended.

‍Website Analytics
We use analytics tools (such as Google Analytics) to assess website traffic and improve usability. While data collected is generally anonymous, in some cases it may be connected to personal identifiers.Direct marketingWe may send you marketing communications about our services, insights or events that may be of interest. These communications may be sent by email, SMS or other formats, in accordance with the Spam Act 2003 (Cth).You can opt out at any time by using the unsubscribe link in any communication or by contacting us directly.We may also use or share your personal information for advertising purposes, including personalised content and retargeting through third-party platforms.Retention of personal informationWe retain personal information only as long as necessary to fulfil its intended purpose or comply with legal obligations.Access and correctionWe aim to ensure the information we hold is accurate and up to date. You may request access to or correction of your personal information by contacting us. We generally respond within 14 business days.Links to third-party sitesThe INSPIRE website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.Inquiries and complaintsIf you have a complaint or inquiry about how INSPIRE handles your personal information, contact us using the details below. We may request proof of identity and further information to assist in resolving your matter.We aim to respond within 2 to 4 business days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.How to contact usIf you have any questions about this policy or how we handle personal information, please contact:Email: ideas@inspire.design
Phone: +61 2 9358 6100